Privacy Policy
Last Updated: February 7, 2026
Welcome to Bamboo Bliss (accessible at https://bamboobliss.net). Your privacy is of paramount importance to us. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure your data remains secure.
1. Information We Collect
To provide you with a seamless learning experience, we collect the following information:
- Identity Data: Name and username.
- Contact Data: Email address and Phone Number (collected during checkout for account recovery and course updates).
- Transaction Data: Details about the tutorials and courses you have purchased.
- Learning Data: Course progress, quiz results, and tutorial completion status within our Learning Management System (LMS).
- Technical Data: IP address, browser type, and device information used to access our site.
2. How We Use Your Information
We use your data strictly for the following purposes:
- Access & Delivery: To create your account and provide access to your purchased flute tutorials.
- Communication: To send transaction-related emails, such as order confirmations and password resets, via the Google API.
- Support: To provide customer service and respond to your queries.
- Updates: To send occasional updates regarding new lessons or academy news (you may opt out of marketing emails at any time).
3. Payment Processing
All payments are processed through secure third-party payment gateways. Bamboo Bliss does not store your credit card, debit card, or bank account details. These service providers adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.
4. Third-Party Services
We share limited data with trusted service providers to run our academy:
- WooCommerce: To manage our shop and checkout process.
- Tutor LMS: To manage your course progress and student dashboard.
- Google API: We use Google services to ensure reliable delivery of essential emails (like password recovery).
- Analytics: We may use tools like Google Analytics to understand how visitors use our site.
5. Cookies
We use “cookies” to enhance your experience. Cookies allow our site to recognize your browser and remember that you are logged in to your student dashboard. You can choose to disable cookies through your browser settings, but this may prevent you from accessing certain parts of the academy.
6. Data Retention
We retain your personal information and learning progress for as long as your account is active. This ensures you have uninterrupted access to your purchased content. You may request the deletion of your account and data at any time by contacting us.
7. Security
We implement a variety of security measures, including SSL encryption, to maintain the safety of your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal data we hold about you.
- Request the correction of inaccurate data.
- Request the deletion of your data (Right to be Forgotten).
- Withdraw consent for marketing communications.
9. Grievance Officer
In accordance with the Information Technology Act 2000 and the rules made thereunder, the contact details of the Grievance Officer for Bamboo Bliss are:
Name: Shivkumar.S Address: Third Floor, Vikram’s Nest, 14, Vinayagam Street, Chennai-600028
Email: bambooblissclass@gmail.com
10. Contact Us
If you have any questions regarding this Privacy Policy, you may contact us using the information below:
Website: https://bamboobliss.net Email: bambooblissclass@gmail.com
